Fusion Peterborough, part of the BGL Group
Do you want to work for a company where the customers’ experience is at the forefront of the business? In order to remain a customer excellence market leader, it is vital that we ensure the customer journey is of a high quality and a low effort.
Don’t just take our word for it. Here is what our customers are saying:
“If all of my customer call centre experiences were as good as this one then life would be a lot easier - thank you!”
“An excellent Representative, it was nice to feel appreciated as a returning customer. Keep up the good work”
It’s nice when someone acknowledges your hard work and we recognise the importance of the role that the Customer Experience Representative plays.
Who are the BGL Group?
Over the past 20 years we’ve grown to become one of the UK’s largest consumer groups and employ over 3,500 people. We’re very proud of our achievements and have recently been named by the Sunday Times as one of the largest mid-market private companies in Britain.
The BGL group is made up of three different business models and we have some very well-known brands within the BGL Group, a brand we are all familiar with launched in 2006, Comparethemarket.com
We serve our customers through our inbound Fusion Contact Centre’s, offering our customers Home, Motor and Van Insurance. We sell and service insurance policies on behalf of well-known high street brands.
Are you looking for a job where you can?
If this is you, then we would like you to be part of our company….
In return we can offer you:
Don’t just take our word for it, see for yourself. Visit our BGL Group Channel on YouTube.
Apply online now. Further details can be found on the role profile attached. If your experience and skills match our requirement we will call you to discuss your application further,